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Airport information desks are located on level 1 of Terminals 1 and 4. The airport office (tel: 40 50 75 10 10), located in between Terminals 3 and 4 (Departures level), provides airport information, travel insurance and many other services.
The airport's facilities are concentrated in Terminal 4. There are banks and ATMs (in Terminals 3 and 4), a post office, courier services, pharmacy and first aid facilities as well as restaurants, bars, cafés and a variety of shops including duty-free.
Disabled travelers are asked to notify the airport information desk of their needs (tel: 40 50 75 25 57).
The airport office (tel: 40 50 75 10 10), between Terminals 3 and 4, can provide business services including fax, photocopying and typing. Fax machines and internet Terminals can be found in Terminal 4 on the departures level. The Hanseatic Conference Center in Terminal 4 (tel: 40 50 75 33 38; fax: 40 50 75 18 42) provides eleven meeting rooms of various sizes, as well as business services such as fax, photocopying and translation.
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