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The airport has a Tourist Information desk on the upper level and an information center (tel: 317 487 7243) located in the central ticket lobby.
The baggage claim is on the lower level of the Terminal in area three. The airport has a variety of full-service and fast-food restaurants in its new food court. The airport also has a wide range of retail outlets. In addition to this, there is a Travelex bureau de change and a PGA Tour Shop. There are ATMS in the ticket areas of the terminal and a post box next to Auntie Annie's food outlet.
The airport has a board room in the ticket area, which can be hired by companies (tel: 317 487 5061) and has free fax machines at the information center. United Airlines' Red Carpet Club (tel: 317 757 3540) is located next to the America West ticket counter and provides frequent travelers with business facilities. Conference rooms and business facilities are available at the Holiday Inn (tel: 317 244 6861), located within the airport grounds. Business travelers can park in Premier Business Class Parking, located at the front of the long-term car park. Free luxury shuttle buses operate express delivery between the car park and the terminal building.